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unit not working properly

Temeka Hills Dec 14, 2013 08:09AM EST

Why is my unit freezing up and also not pushing out enough heat. Also I have tried several times to get in touch with someone form the company and was not successful in doing so.

Is this company a part of the BBB?
Are their any repair places close to were I live.(Des Allemands, LA)
Can I return this unit for another unit?

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